Quantcast
Channel: SCN: Message List - Customer Relationship Management (SAP CRM)
Viewing all 7480 articles
Browse latest View live

Authorization/Role concept with organization unit

$
0
0

Hi Experts,

 

Could you please explain that how to assign the roles to Org. Unit? and what is the significance of this?

 

BR,

Abhishek Khare


Re: Get Contact person relation TelePhone , mobile and email Data

$
0
0

Hello,

 

You may want to consider BAPI BAPI_BUPR_CONTP_ADDR_GETDETAIL to get phone number (either standard phone or mobile) and email maintained on the contact person relationship.

 

Output table BAPIADTEL of this BAPI retrieves all phone number maintained. You can differentiate mobile phone number using the R_3_USER attribute.

 

Hope this helps.

 

Best regards,

Sylvain AGUETTAZ

Archiving component gs_cm (attachments) in CRM

$
0
0

Hi,

 

we want to add the attachments to our Archive Solution.

 

Do you know, which object I have to take in SARA, for archiving the attachments?

It is component BP_HEAD - GS_CM at the WebUI in BSP WD Component Workbench

 

Thank you in advance!

 

Regards,

Florian

Re: AET field creation Error

$
0
0

Hi Vyacheslav,

 

Yes.I solved this issue.

Actually this field name was used in other structure outside one order frame work.

 

Could you please brief what actally the problem you are facing?

 

Thanks,

Anil

Re: AET field creation Error

Re: Get Contact person relation TelePhone , mobile and email Data

$
0
0

Hi Rishi,

 

You can get details from below tables;

 

Tables : ADRC (Telephone, Ext, Fax, Ext,).

              ADR2  (Mobile Number).

              ADR6  (Email id's).

 

For these you need to have the address number and that you can get it from Table BUT020.

 

Regards,

Kamfrk.

Re: CRM Web UI - AB making Mandatory

$
0
0

Hi Raju,

 

I believe your only possibility is to user ORDER_SAVE badi at CHECK_BEFORE_SAVE method, and use a class like CL_CRM_DOCUMENTS to check if saved quotation was an URL attachment.

 

Check if this helps you a little more!

 

Kind regards,

Garcia

Re: Way to Setting additional user status

$
0
0

Hi Anil,

 

My understanding is that one transaction can only have one user status (that can be changed through time). With system status is different, one transaction can have one-to-many.

 

Kind regards,

Garcia


Re: Get Contact person relation TelePhone , mobile and email Data

$
0
0

Thanks a lot,  Sylvain & Kamfrk for your helpful answer  .My  next requirement to modify data in that contact relationship  so i have used FM : BAPI_BUPR_CONTP_ADDR_CHANGE   and its working fine for me .

 

 

Thanks ,

Rishi verma

HR and Org Model iDocs

$
0
0

Hi Experts

 

I need to do the following in CRM

1. Create Positions in the Org model

2. Relate Org Units to positions

3. Relate Central Persons to Positions and BP to positions

4. Assign users to existing BOs

 

So, we have tried LSMW with recordings using PP01 and PP02 but do not like this approach

 

We have also enabled some BAPIs but again we are not programmers so can't debug them!

 

We would like to do this through iDocs (called from Data Services)

 

I do not know what iDocs to use to do the above. Can anyone help?

 

Much appreciated!!

 

Greg Heath

Sales Area Data In BP transaction

$
0
0

Hi Friends,

 

1) Could you pl. explain me, the sales area data, in BP transaction, comes from where :-

 

1-a) If the backend system is ECC then does it comes automatically in this section after initial download of BUPA_MAIN adapter object.

 

1-b) And if I create customer with role Sold-to-party in CRM only, then how to get this sales area data.

 

1-c) The Organisation Structure which I have maintained in PPOMA_CRM for my sales org./distribution channel/division, will

    it come in this BP transaction.

 

 

2) Also, if I am creating my Product only in CRM system not replicated from ECC system, then where do I maintain Sales and distribution

data, as there is no tab for the product created in CRM.

 

 

 

Kindly clarify. I tried google these issues but not got any satisfactory solution.

 

Thanks,

Pradeep

combine SAP/BI and SAP/CRM

$
0
0

Hello,

 

i have a question about SAP/BI and SAP/CRM. I actually don't understand why a costumer need a BI-Module to expand his CRM. I know that the combination from these two Moduls are an analytical CRM, but where are the difference, where is the benefit? Could someone give me some background information why it´s necessary or useful?

 

thanks for your help.

 

Regards, Peter

How Can I export a specific Business Attribute set from CRM and send it to SAP Cloud System

$
0
0

Hi,

 

I have a scenario, where I have Business Attributes Set in CRM.

But I want to send specific (not all ) Business Attribute from CRM to Cloud System (C4C).

 

Is is possible via some customization.

 

Thanks and Regards,

Amit Khatwani

Re: Sales Area Data In BP transaction

$
0
0

Hi Pradeep,

 

In Order to Under the full scenario you need to know the below things;

 

Sales Organisation: The Org Unit which is responsible for carry out all the sales process of the Organisation (Sales Org Unit can be one or more depending on the business process).

 

Division: It's a Product Line or you can say the business line of the Organisation.

 

Distribution Channel: It's the path through which end product reaches the end User.

 

1. Now Sales Area Data: It's the combination of Sales Org, Division and Distribution Channel. If you are downloading the Master Data from R/3 then Sales Area comes with Customer Master Data as well as Product Master Data (but you need to define the Organisation structure first in CRM).

 

1.a. Yes (but you need to define the Organisation structure first in CRM).

 

1.b. If you are creation BP in CRM then while creating you need to assign Sales Area Data to that particular BP, basically it helps to identify which BP pertains to which Sales Office and Group.

 

1.c. Yes Once you'll be assigning the Sales Area Data ( i.e. Sales Org, Division and Distribution Channel) you can see Org details.

 

2. Yes you need to maintain the Sales Area Data for Products, below are the steps to assign the Sales Area Data in Products;

 

Tcode: COMMPR01

 

Once giving the rest of the details, click on Condition Tab. In the Fields CCTC press F4 & select your values (if it is a material then OK04). then you can see the field Sales Org there assign the Org Unit to your Product.

 

Capture.JPG

 

Regards,

Kamfrk.

Re: Sales Area Data In BP transaction

$
0
0

Hi Pradeep,

 

Just are your division, distribution channels are replicated to CRM.

 

CRM -> Master Data -> Organisation Management -> Division Settings

and for Distribution Channel CRM -> Master Data -> Organisation Management ->Organisation Data for Sales Scenario -> Define Distribution Channel

 

For Tupel CRM -> Master Data -> Organisation Management ->Organisation Data for Sales Scenario -> Define Combination of Distribution Channel and Division.

 

if it's all exist there then in your org structure it should appear like below;

 

Capture.JPG

 

Regards,

Kamfrk.


SAP CRM disable keyboard shortcuts

$
0
0

We have a requirement to disable SAP CRM keyboard shortcuts because our application will have our own shortcut keys and we don't want them to clash. Does anyone know of a way to disable SAP CRM keyboard event listeners?

Re: Template for Quotation creation in SAP CRM Web Ui

$
0
0

Ravi, can you make this thread answered and allot full marks to the right answer?

Re: SAP CRM disable keyboard shortcuts

Re: SAP CRM disable keyboard shortcuts

$
0
0

Hi Jeffrey

 

I suppose you are working also with WebClient UI. If yes you should disable the shortcuts keyboard as follows:

- Define a business role that have the following work center: CT-ADMIN with logical link id: CT-BR-SR (business role customizing in WebClient UI)

- Login with the business role and go to the business role customizing

- At assignment block "keyboard shortcuts" delete all the shortcuts

 

This should help to disable the keyboard shortcuts in WebClient UI.

 

Best regards,

Reto

Re: SAP CRM disable keyboard shortcuts

$
0
0

Hi Hari,

 

Will this deal with keyboard shortcuts F2 (Technical Data) and F6(print) as well?

Viewing all 7480 articles
Browse latest View live


<script src="https://jsc.adskeeper.com/r/s/rssing.com.1596347.js" async> </script>